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County Health Department sets up call center to handle calls regarding vaccination program

Globe, AZ —The Gila County Health Department is continuing to work with our community partners: Cobre Valley Regional Medical Center, Ponderosa Family Care, Hope Family Care, Genoa Healthcare, Banner Payson, volunteers, Arizona National Guard, Health Department Staff, and all of our other community partners to administer the vaccine to the residents of Gila County.

The Gila County Health Department is now administering 2nd doses to Group 1A, while continuing our efforts to vaccinate the education & childcare workers, as well as the protective services individuals from Group 1B. At the same time, Cobre Valley Regional Medical Center in Globe and Banner Health Clinic Payson will be administering the vaccine to those individuals 75 and older.

Currently, the Gila County Health Department does not have enough available vaccine to begin vaccinating the 65 and older group. We ask for patience, please, as all your community partners and Health Department staff are working very hard to administer the vaccine allotted us to move as quickly as we can into Group 1C.

In order to assist the residents and be able to answer questions, the Gila County Health Department has teamed up with community volunteers including MHA Foundation, Northern Gila County Community Emergency Response Team (CERT), and Missionaries from the LDS Church to open a call center to those individuals who are in Group 1B. Those individuals in Group 1B are Education & Childcare Workers, Protective Services Occupations, Essential Services/Critical Infrastructure Workers, and Adults 75 and older. The phone number is 928-402-8888 with hours from 9:00 am – 5:00 pm Monday – Friday. In addition, we have established an email address for the public to submit questions to: covid19vaccine@gilacountyaz.gov

Due to the recent snowstorm we are also experiencing a delay in setting up the call center volunteers in our Payson location which may increase call back times. 

We expect a large volume of calls and would ask the residents who are not in Groups 1A and 1B to please refrain from calling into the call center at this time.  This will allow us to focus our efforts to more quickly assist those residents in the groups we are vaccinating. In addition, we ask for patience and understanding as there will likely be a delay in responding to inquiries if the volume of calls and emails are high.


You must be a resident and have an appointment to be eligible to receive the vaccine.

Banner Health Clinic located at 117 E. Main St., Ste A100 in Payson.


If no appointments are available, please check back periodically; appointments only open when a clinic is finalized and scheduled by Banner Health Clinic.

Cobre Valley Regional Medical Center located at 5880 S. Hospital Dr., Globe, AZ (on the west side of the hospital (Old Entrance). The number to call for all Vaccine scheduling/questions is 928-402-2888. Please direct all inquiries to this number.

Additional information will be posted and periodically updated on our Gila County Health & Emergency Management and Gila County Facebook pages as well as on www.Readygila.com

Michael O’Driscoll, Director

Gila County Health and Emergency Management

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